Monday, 10 August 2009

Passport Control

I have to say that I didn't believe anything about the delay in receiving my passport was because the Passport (dis)Service had to get my details from Brussels. Ten weeks? Come off it. We live in an age of rapid communication. If the excuse was true, then it is an indication of the poor state of the service (my details should be electronically stored and accessible; if they're not, then they should be retrievable in a matter of hours, not weeks); if the excuse was untrue, then somebody needs to be removed from the service for telling porkies to a member of the public.

Anyway, progress at last, for this afternoon I received an email from DHL:

The following 1 piece(s) have been sent via DHL International GmbH on
10/08/2009 on Shipment Number 4600619542.

Dear Sir/Madam
DHL inform you that your documents from the British Consulate General will be delivered tomorrow (11/08/09) before 12 pm.

[etc. with details of receiver, sender and package reference]

Exactly when 12 pm is remains a mystery. I've heard of 12 noon and 12 midnight; I've heard of 12.00 and of 12 hours, but 12 pm is a puzzle. I'd guess 12 midnight (12 hours post meridian is, after all, 12 midnight), but why then a specification of time?

Generally when someone has to deliver a package on the urbanisation where we live, they are unable to find the address. The urbanisation is new and there are many little roads; there is also no street map at the entrance to the urbanisation. The passport renewal request form I filled in foresaw this sort of problem (good marks!) and asked that delivery instructions be provided. With my renewal request, then, I included very detailed instructions and a street map, indicating the exact position of the house.

I wonder if DHL received this information (or did it go to Brussels…?).

We'll see tomorrow.

Before 12 pm…

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